Why to Listen:
In over 13 interviews, I've heard a lot about great resources available for veterans, as well as how difficult it is to be aware of all of the free resources available to Veterans. That's why, in this interview I go through 15 of the resources I've interviewed people about on the show, or have heard about from other veterans. While this list is by no means exhaustive, my intention with the new Directory section of the Beyond the Uniform website is to make it easier for veterans to identify and utilize quality programs aimed at veterans.
If you know of other great resources - or would like to weigh in on the ones that I mention here - please feel free to add them in the Comments section of the show notes, or in the Directory section of the website.
Transcript & Time Stamps:
"I was trying to put myself in a position to meet as many people as I could that I could learn from to help with [my transition from active duty]. And while you're making those connections, you're also - in parallel - refining your own story, so that you're finding ways to tell your story in a way that resonates."
- Francis Ebong
Francis is the Director, Global Operations & Partnerships at Facebook. He started out at the Naval Academy, after which he served as a Supply Corps Officer in the Navy for six years, while also earning his MBA at the George Washington School of Business. After his transition to a civilian career, Francis worked at Deloitte as a Management Consultant, at Apple as part of their Global Business Operations team, and the startup Postmates as their Director of Business.
Why to Listen:
Francis went directly from the Navy to consulting at Deloitte, and has worked at Apple, in startups, and now at Facebook. He talks about each of these career paths, why veterans may love operations, and advice to help in interviews and finding your ideal career.
Show Notes [typed hastily while interviewing... please apologies misspellings or grammatical errors]
"There are 3-4k brands in America that franchise, and there's hundreds of new brands every year. Which is wonderful, but it's also a little bit dangerous because a lot of those new brands really don't know franchising. You may have a great concept - a pizza shop, a coffee shop, a shoe shine stand - I don't care what it is, you can franchise a lot of things. But once you do that you're in a different business - you're no longer in the haircutting business, you're in the franchising business and it happens to be haircutting."
- John W. Francis
John W Francis runs Next Level Franchise, Inc in Minnesota, where he helps franchisors, franchisees and supplier companies with their business issues by offering perspective, experience, advice and connections to help move them forward. He started back in 1980's helping in his family business, Barber’s Inc, which was the franchisor of Cost Cutters, City Looks, and We Care Hair Salon. Over the next 15+ years he helped to grow the business internationally, eventually selling to the Regis Corporation in 1999. Since then he has directly worked with franchises, as well as served as an advisor, board member, consultant, and speaker to many people and companies in the franchise world. He is known as “Johnny Franchise” and is a Franchise Expert.
Why to Listen:
A while back I had Matt Miller on the show, and in episode BTU #60 he talked about his experience starting the franchise School Spirit Vending. In episode BTU #115 Ray & Sam Allen talked about Direct Marketing and how it is business with some training and assisting to help people like veterans.
Both of these got me thinking about franchises, and how this is really well suited to veterans who want to start a business and have drive, determination, and discipline, but may not have a killer business idea or a background in business.
So, I took to Google and it did not take me long to find at the top of the list when it comes to franchises, my guest today, John W. Francis. John is not a veteran, but he has an immense amount of experience with and knowledge of franchises, and has graciously offered to come on the show to help me - and all our BTU listeners - better understand franchises and why this may be an appealing entrepreneurial vehicle to veterans
In this episode, I go through a framework for looking at the needs that are met for most veterans by serving in the military, and the needs that they will most likely miss immediately upon their transition from Active Duty to a civilian career. This is a different take on Skills #1 – Empathy & Non-violent communication (NVC) that may be easier to apply in you civilian and military career.
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"I really thought that a cornerstone of my business development plan was to take advantage of my ability to retire from my final duty station - to look around my community - and find ways to build relationships over time that I could then build upon when I started [my business]."
- Forrest Baumhover
Forrest Baumhover recently retired from 24 years in the Navy, first as a hospital corpsman, then as a Supply Corps Officer. While on Active Duty he became a certified Financial Planner and started a fee-only financial planning practice, Westchase Financial Planning. He also runs the site, Military in Transition.
Why to Listen:
Forrest anticipated his transition very early on and prepared for starting his own company in a very proactive way. This is also my first interview with a financial planner, and may be an interesting career path for other veterans.
In this episode I share advice from the Beyond the Uniform community about how Veterans can best prepare for and excel at a civilian interview.
This is a new type of episode, and I'd love any feedback on this approach. Usually, I interview military veterans about their civilian career. Today, instead, I'm going to dive into a specific skill I think would be helpful to veterans in their civilian career.
"At the end of the day no one is ever going to come to you as a veteran [with a job offer] - they're going to thank you for your service, but they're not going to make a job for you. Nor do you want them to make a job for you. The trick is getting in as many people's rolodexes as possible. And I kind of did that - unwittingly - while I was at West Point."
- Nicholas Loudon
Nick Loudon is the Chief of Staff for Eastern Air Lines. He started out at West Point, served in the Army as an Infantry Officer for 8 years before going to the Teachers College at Columbia University to earn his MA in Organizational Psychology and Leadership. He’s worked at the E-learning company, Rowan Technologies, as both a Program Manager and COO, and joined Eastern Air Lines about a year and a half ago.
Why to Listen:
In this interview we discuss a variety of topics relevant to veterans in any industry. Nick has great advice for veterans about checking one's ego at the door, rolling up one's sleeves and doing whatever it takes to improve whatever task you're given. He shows how a willingness to learn has allowed him to transition - and be successful in - wildly different industries. And how a mindset of happiness, learning and humility can make all the difference.